Your privacy is our priority. This policy clearly explains how 5999 collects, uses, stores, and protects your personal data as a member of our wagering platform.
5999 ("we", "Platform", "5999.bar") values the privacy of every member who uses our services. This Privacy Policy is designed to provide full clarity on the types of data we collect, how it is used, who may receive it, and your rights as the data owner.
As an online wagering platform operating for users in Malaysia, we are committed to complying with all provisions under the Personal Data Protection Act 2010 (PDPA) of Malaysia. This includes safeguarding the confidentiality of your personal information, ensuring data is stored securely, and not using it for unrelated purposes without your consent.
This Privacy Policy applies to all registered members of 5999, website visitors, users of the 5999 mobile application, and any individual who interacts with our platform through official channels. If you have any questions after reading this policy, our team is ready to assist you at any time.
5999 only collects data necessary to deliver quality services, comply with legal requirements, and maintain the security of our platform. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purposes |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Information | Phone number, email address, residential address | Account communications, notification delivery |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Usage Data | Login records, game history, wagering activity | Service improvement, fraud detection |
| Technical Data | IP address, device type, operating system, browser | Account security, platform analytics |
| Communication Data | Support chat records, emails with our team | Complaint resolution, support improvement |
We may also collect additional data when you participate in promotions, contests, or customer satisfaction surveys organised by 5999. Participation in such activities is entirely voluntary.
All data collected by 5999 is used for clearly defined and lawful purposes. We will not use your data for any other purpose without obtaining your prior consent. The following are the primary purposes of data use:
5999 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are limited situations where data sharing may occur:
5999 continuously invests in cutting-edge security infrastructure to ensure your personal and financial data remains fully protected. The security measures we implement include:
While we take all reasonable precautions, no security system can be guaranteed one hundred percent. You also play an important role in keeping your account secure — always use a strong password and never share your login credentials with anyone.
The 5999 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the 5999 platform on your device.
5999 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Specifically:
Upon the expiry of the designated retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.
Under Malaysia's PDPA and 5999's internal policies, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact our data protection team via live chat or support email. We will process your request within 14 business days.
The 5999 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
Should we discover that personal data of a child has been collected without our knowledge, we will take immediate action to delete such data and close the relevant account. If you have reason to believe your child has registered on our platform, please contact us immediately.
5999 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or technology. Members will be notified of any material amendments via:
The "Updated" date at the top of this page indicates the effective date of the latest version of the Privacy Policy. Your continued use of the 5999 platform following the enforcement of any amendments constitutes your acceptance of the updated policy.
For any enquiries, requests, or complaints regarding your privacy and personal data protection, our team is ready to assist:
If you are unsatisfied with our response to your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP) for further investigation.
We don't just comply with the law — we go beyond minimum standards to ensure your privacy is fully protected
All data transmitted through the 5999 platform is protected with 256-bit SSL encryption — the same technology used by leading banks worldwide. Your data is never transmitted in plain text.
5999 complies with every provision of the Malaysia Personal Data Protection Act 2010. We have a Data Protection Officer (DPO) responsible for ensuring all our practices meet current legal standards.
Unlike some other digital platforms, 5999 has never and will never sell or rent members' personal data to any advertising companies, data brokers, or unrelated third parties.
You have full control over your data through the 5999 account settings panel. Update personal information, manage communication preferences, or request data deletion — all done with ease.
5999 member data is stored in data centres equipped with multi-layered physical and digital protection. Access to these servers is restricted to authorised personnel only and is fully logged.
The 5999 monitoring system will send you an instant notification should there be any unusual login attempts or significant changes to your account, so you remain informed and can act promptly.
With a transparent privacy policy and high-standard data security, you can focus on your gaming experience without worrying about the safety of your personal information.